When my financial situation improved, I made an appt. with Dr. Campbell @ 380 Family Dentistry, who has turned out to be an answer to years of
Like I said, I don't want to be negative especially since this isn't Dr. Campbell's doing. If you want a dentist that couldn't care more about his patients, then you are in the right place as I have never seen a dentist more caring than Dr. Campbell. Dr. Campbell will go above and beyond during your visits to make you feel comfortable. He will contact you after a major procedure, or even a minor one, to see how you are doing. He'll even get involved in billing issues, if warranted, to make sure that you are happy with his office. Like I said, you couldn't meet a nicer, more caring dental provider. However, I just caution all patients to be aware of their benefits and if something doesn't feel right, speak up. Yes, the office staff may complain and not want to do their job, but in the end it will save you the headache.
First, let me start by saying that I love Dr. Campbell and his back office staff. I am terrified of dental work, but Dr. Campbell and his nursing staff took great care of me when I had to have some fillings redone and did their best to keep me calm even when I didn't want to be calm.
Six yrs. ago I had a gum abcess and a dentist sent me to an endodonist in Dallas who wanted a large sum of money to do a procedure. I could not afford it at the time, and he was not open to any arrangements, ...just wanted all the money upfront, - no compassion, empathy, or alternatives. Because of financial difficulties, I was not able to address my escalating abcesses and bone loss.
A great dentist who is clearly authentic about his concern for patients! My daughter has severe drug allergies that create some unique needs with treatment - Dr. Campbell has gone to great lengths to research and communicate options, and is really thoughtful with his follow up. Office staff is really sweet & genuine as well - SO much better than the last experience we had with a different practice in Prosper. Glad we found 380!
I am so happy and grateful for having found Dr. Campbell and 380 Family Dentistry --- all I can say is THANKS A MILLION !!! You are my "forever dentist" now.
Then I happened to read an article in a McKinney magazine about a Dr. Travis Campbell who coordinated a team of dentists and staff, and opened his office one day each year to offer free dental work for people who couldn't afford it. That really impressed me, and I kept that article!
Dr. Campbell is so personable and will take ALL the time to answer as many questions as you have. As an added bonus, he is associated with Dr. Robert Morrison, an excellent periodontist who performed my gum surgery and bone grafting in the office there.
I can't speak highly enough about Dr. Campbell and his team. I walked in terrified this was going to hurt and uncomfortable because I've had numerous bad experiences with others...but Dr. Campbell by far was fantastic. He has the patience of Job especially when it comes to the million and one questions I asked. He and his team numerously checked on me after any procedure and there's was and still is an open line of communication with them regarding questions and healing. I live 40+ miles away and will continue to drive and use them as my choice dentist. Thank you so so much team for being so awesome! You make going to the dentist not as intimidating as it otherwise would be! I appreciate you guys!
....and their beautiful suite of offices at their new location are state of the art technology.
prayer. He and his staff are the most accommodating & compassionate, and will go out of their way to work out what's best for you financially
Love love!! Best hands down dentist experience I've had in 28 years! Would highly recommend. Doctor and staff are Amazing!!!
Now, here's where I have to get negative even though I don't want to. I have been a patient of Dr. Campbell's since moving to Prosper a little over four years ago. During that time, I have had two billing issues come up in which there seems to be a lack of training and communication on the front office staff. The most recent issue could've easily been avoided if the front office person had wanted to do her job rather than play on her phone. All that was needing to be done was to verify my husband's benefits through his insurance. Instead, the person at the front desk told him that they didn't take major medical insurance and wouldn't even check to see if my husband had benefits with his medical insurance --which he does and Dr. Campbell is an in-network provider. According to my husband, we are still fighting to be reimbursed for the visit and the front office staff doesn't want to release his records to another provider for a second opinion.
380 Family Dentistry is a US Dentist based in Prosper, Texas. 380 Family Dentistry is located at 1361 E University Dr #10, Prosper, TX 75078, USA.
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